Upholstery Cleaning Chippenham

Our 8-Stage Professional Upholstery Cleaning Process

You’ve probably noticed that your fabric furnishings are one of the most heavily used pieces of furniture in your home, and as a result, they can quickly show signs of dirt and soil.

Having your fabric furnishings professionally cleaned will not only restore them to their former glory, but it will also help to extend the life of your furnishings.

Our technicians have received the necessary training and equipment to correctly identify the fabrics in question and select the most appropriate cleaning method for each one.

This ensures that the fabrics are not damaged during the cleaning process, which can occur when performing a DIY clean.


There are many different types of fabrics that can be used in upholstery, and correctly identifying them is one of the most important steps in the procedure.

As with our carpet cleaning service, we take a methodical approach – from identifying the fabric to performing an initial vacuum to using a wet or dry cleaning system to ensure consistently excellent results – to ensure great results every time.

1/ Inspection /Survey

This step is even more critical with upholstery as there are many more fibre and fabric types with more chance of things going wrong if not identified correctly.

We will test to see the construction of the upholstery and also ask questions about it to learn its history.

2/ Crush and croc test

These are further tests to help choose the best cleaning solution and cleaning method for your upholstery to ensure no damage is caused.

During this process we will also be testing for dye bleed to ensure there is no colour run during the clean.


3/ Dry soil extraction

We give the upholstery a thorough hoover using our commercial grade, twin motor, upright hoover.

80 – 85% of dirt is dry soiling, removing this first is important to prevent the particles clinging to the fibres when wet and to avoid wick back.


4. Prespray & Agitation

Using either a cloth, mitt or drill brush we go over the furniture to work the prespray further into the fibre to loosen any stubborn dirt.

There may be certain items we do not agitate due to weak fibres which may be damaged during this process, this will be decided during the inspection.

5. Extraction

Spray extraction offers the deepest clean (when carried out by trained professionals) for your carpets.

A rinse is applied onto the upholstery and drawn back out by our top of the range extraction machine and upholstery hand tools.

6. Spot Treatment

Having finished the spray extraction we will then go back over your upholstery and look for any spots/stains that need to be treated further.

We will use a suitable stain treatment, where possible sticking to eco-friendly chemicals.

7. Pile Brush

Once the cleaning process is finished its important to go over the furniture with a special brush to reset the pile in its correct position.

This is often overlooked and if not carried out can result in pile damage and the upholstery looking different shades in different parts on some occasions.

8. Stain Protection

If you have chosen to have our stain protector this is the stage we will apply it.

Stain protectors will help when it comes to removing any future spills or dirt BUT they are not bulletproof!

Why get your soft furnishings cleaned?

Microorganisms thrive in soft furnishings, and pathogens and dirt can accumulate to the point where they pose a threat to your overall health.

With each time someone sits down on a sofa or chair, they have the potential to release these organisms into the environment.

There are numerous nooks and crannies in your soft furnishings, including down the side of the arm, under the cushions, and numerous other places to hide.

All of these are a dumping ground for crumbs, dirt, dust, and occasionally pocket change.

Lift up your cushion and have a quick look at what’s underneath you may be surprised what you find.

It’s all a breeding ground for germs and dust mittes which if left can have serious effects on yours and your family’s health.

Saves you money and keeps it comfortable

You have likely invested a significant sum on your sofa and chairs and as such you want them to last a long time.

Having them cleaned regularly will do just this as well as keeping them comfortable.

If left they could start to show signs of wear.

Specific areas, such as the arms and headrest, where grease, dirt and sweat build up can start to break down the fibres and create patches or even holes over time.


Our home is our biggest investment and as such we want to keep it looking good, especially when having friends and neighbours around.

Having your soft furnishings professionally cleaned will certainly get noticed for the right reasons and have your visitors visiting again.

It’s in the wording “professional”, we have the correct, training, knowledge and experience along with top of the range equipment and the latest cleaning solutions to get the job done RIGHT.

There’s many types of fabrics and fibres in soft furnishings (more so than carpets) and choosing the wrong cleaning method or solution could cause irreversible damage.

Every step of our process has been designed to give the best possible results whilst eliminating the risk of causing any damage to the soft furnishings.

They’re manufactured with the expectation they’ll need cleaning

If you look on the label of most sofas and chairs and look at the care instructions it will say “clean them regularly” and “use a professional”

Why would you not do something that the manufacturer recommends?

Would you have a go at plastering your house, or installing a new boiler?

I’m guessing not. You would choose a professional, do the same with your upholstery.


In spite of the fact that we haven’t needed to make a claim on our insurance yet, it’s critical that a business like ours makes sure it has the correct coverage.

Nothing should go wrong because we have everything in place to deal with any problems that may arise.

Since many cowboys will overlook this aspect of their business, you should always check before hiring anyone, and this goes without saying for any tradesmen you bring in to do work.

If, however, you are unsure of anything you can always pick up the phone and give us a call.

We are always more than happy to have a chat and answer any concerns.

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