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Got a rug that needs more than a carpet cleaner can offer? Through our specialist partner, your rug gets the expert treatment it deserves — with free collection from anywhere across Bath and Wiltshire.
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This is one of the most common questions — and a genuinely important one. Rugs and carpets are fundamentally different, and treating them the same way is one of the fastest routes to irreversible damage.
Many rugs — especially Persian, Oriental and handmade types — use natural dyes that bleed when exposed to the wrong water temperature or chemicals. A specialist performs a dye stability test before any water touches the rug.
Wool, silk, jute and natural-fibre rugs shrink, distort or felt if cleaned incorrectly. Each fibre type needs a specific pH level, water temperature and drying process — knowledge a carpet cleaner doesn’t carry.
Carpet machines push water deep into pile with no way to properly extract it from a rug. This leads to mould in the backing, rotting natural fibres and a musty smell that becomes extremely difficult to remove.
True rug cleaning involves full submersion, a proper rinse cycle, centrifugal extraction and temperature-controlled drying. None of this can be replicated by a machine cleaning over the top in your home.
Rug fringes are a structural part of handmade rugs. They tangle, mat and break under carpet cleaning equipment. Specialists clean fringes by hand and set pile direction correctly during drying.
Rugs accumulate bacteria, dust mites, allergens and pet dander that a surface clean never reaches. Full immersion to BSEN1040 standard eliminates what’s lurking deep in the pile.
See exactly why specialist rug cleaning delivers a result that a carpet cleaner simply cannot match.
| What matters | ❌ Carpet cleaner over the top | ✅ Specialist rug cleaning |
|---|---|---|
| Dye stability check | ✗ Not performed — colour bleed risk | ✓ Pre-clean test on every rug |
| Cleaning method | ✗ Surface spray-extraction only | ✓ Full submersion wash with proper rinse |
| Fibre-specific treatment | ✗ One-size-fits-all chemical | ✓ Matched to fibre, construction & region |
| Risk of shrinkage | ✗ High risk with wool & natural fibres | ✓ Controlled temperature & drying process |
| Fringe cleaning | ✗ Typically skipped or tangled | ✓ Cleaned individually by hand |
| Pet odour removal | ✗ Masked, not eliminated | ✓ Soaking tub draws out deep odours |
| Disinfection standard | ✗ No certified standard | ✓ BSEN1040 — kills bacteria & germs |
| Insurance cover | ✗ Often none for rugs specifically | ✓ Up to £50,000 (Premium+ service) |
| Pile grooming | ✗ Not included | ✓ Pile direction set correctly after drying |
| End result | ✗ Light surface clean, often damp | ✓ Transformed — soft, fresh, original look |
Seen enough? Get a free quote and find out exactly what your rug cleaning will cost.
No commitment required — just a clear price sent back to you.
💬 Get My Free QuoteWhether it’s a treasured antique or a modern high-street rug, if it can be cleaned, our specialist partner can clean it.
Handmade, natural dyes, delicate fibres. Premium hand-wash with dye stability testing.
Cleaned using the method appropriate to the specific region and fibre composition.
Extra care for aged, fragile and irreplaceable pieces. Insured up to £50,000.
Temperature-controlled washing prevents shrinkage, felting and pile distortion.
Full soil extraction from deep pile that vacuuming alone never reaches.
Efficient machine wash process — cost-effective with fast turnaround.
Specialist handling essential — jute reacts badly to over-wetting. Controlled process only.
Multi-stage soaking process draws out odours and bacteria from deep in the pile.
ProClean Bath & Wilts handles collection and coordination locally, so getting your rug professionally cleaned is completely straightforward.
Complete the form with details about your rug — type, size, any stains or concerns. Free, no obligation.
The specialist team reviews your enquiry and provides a clear, itemised quote. No hidden fees.
Confirm the booking and your rug is collected from your door anywhere across Bath and Wiltshire.
Your rug is assessed and cleaned using the correct process for its fibre, construction and condition.
Once cleaned, dried, groomed and quality-checked, your rug is carefully wrapped and delivered back.
Ready to get started? It takes 2 minutes to submit your enquiry.
💬 Get a Free QuoteThe right cleaning method depends on the rug type, fibre and its value. Here’s a guide to what’s available — the team will advise which is right for your rug.
Optional add-ons available on any tier: Stain guarding · Pet & odour treatment · Moth & pest treatment
Not sure which cleaning process is right for your rug? Just describe your rug in the enquiry form — the specialist team will advise which service is most appropriate before any work begins.
Free collection is available from Bath and the whole of Wiltshire. Not sure if your area is covered? Submit an enquiry and we’ll confirm.
Verified Google reviews from The Rug Laundry — the specialist partner behind this service.
“Really pleased with the way these rugs have been cleaned. They look brand new even though they are 20 years old! Brilliant customer service and easy booking.”
“The most spectacular job reviving our Christopher Farr rug. Not sure how you got the fringe back into order but it was all definitely worth the wait.”
“First-class service with excellent results. Our rug looks as good as new after 20 years of use. Thank you!”
“Our rug looks brand new and smells lovely. Wasn’t sure with such a deep pile how good it would turn out but very pleased with the result.”
“The service was very impressive and the cost amazingly reasonable. My rug returned looking like new. This company deserves all the accolades — service was exceptional.”
“I’ve got a brand new rug, thank you. I couldn’t believe the transformation — it looks like it’s just arrived from the shop.”
Tell us about your rug and we’ll come back with a clear price. No pressure, no commitment, no hard sell.
Every rug is assessed individually before any cleaning begins. If the team feels a rug can’t be cleaned safely, they’ll tell you honestly — before any work is done and before you pay anything.
No. You’ll receive a quote by return — a clear price, no obligation. If you decide not to proceed, that’s absolutely fine. There’s no pressure and no chasing.
The specialist team typically responds within one working day. Most customers receive their quote the same day.
Yes — completely free. Your rug is collected from your door across Bath and Wiltshire at no additional charge, and returned to you once cleaned.
Complete the form below and the specialist team will be in touch with your free quote.
🔒 Your details are secure and will never be passed to third parties.
Everything you need to know before making an enquiry.
Get a free quote today. No commitment, no hard sell — just a clear price and expert advice for your rug.
