Upholstery Cleaning Westbury

Our 8-Stage Professional Upholstery Cleaning Process

When it comes to furniture, it’s easy to see how quickly dirt and soil accumulate on fabric furnishings because they’re so frequently used.

If you’re looking to get your fabric furnishings back to their former glory, having them cleaned by a professional is a great option.

When it comes to cleaning fabrics, our technicians are equipped and trained to identify the right method for each one.

This prevents the fabrics from being damaged during the cleaning process, which can happen when doing a DIY clean.


An important part of the process is correctly identifying the various types of upholstery fabrics.

In the same way that our carpet cleaning service follows a methodical approach, we make sure that great results are achieved every time by first identifying the fabric and then vacuuming it thoroughly.

1/ Inspection /Survey

This step is even more critical when it comes to upholstery, as there are numerous additional fibre and fabric types, increasing the likelihood of something going wrong if not identified correctly.

We will conduct a test to determine the upholstery’s construction and will also inquire about its history.

2/ Crush and croc test

These are further tests to help choose the best cleaning solution and cleaning method for your upholstery to ensure no damage is caused.

During this process we will also be testing for dye bleed to ensure there is no colour run during the clean.


3/ Dry soil extraction

We give the upholstery a thorough hoover using our commercial grade, twin motor, upright hoover.

80 – 85% of dirt is dry soiling, removing this first is important to prevent the particles clinging to the fibres when wet and to avoid wick back.


4. Prespray & Agitation

We go over the furniture with a cloth, mitt, or drill brush to work the prespray deeper into the fibres and loosen any stubborn dirt.

We may not agitate some items due to the presence of weak fibres, which will be determined during the inspection.

5. Extraction

Spray extraction offers the deepest clean (when carried out by trained professionals) for your carpets.

A rinse is applied onto the upholstery and drawn back out by our top of the range extraction machine and upholstery hand tools.

6. Spot Treatment

Our technicians will then go over your upholstery again to see if any spots or stains need to be treated.

Wherever possible, we’ll stick with environmentally friendly chemicals when treating stains.

7. Pile Brush

Once the cleaning process is finished its important to go over the furniture with a special brush to reset the pile in its correct position.

This is often overlooked and if not carried out can result in pile damage and the upholstery looking different shades in different parts on some occasions.

8. Stain Protection

If you have chosen to have our stain protector this is the stage we will apply it.

Stain protectors will help when it comes to removing any future spills or dirt BUT they are not bulletproof!

Why get your soft furnishings cleaned?

Pathogens and dirt can accumulate in your soft furnishings, making them a breeding ground for bacteria.

With every sitting on a couch or chair, these microbes are released into the environment.

There are numerous places to hide your soft furnishings, including down the side of the arm, under the cushions, and many others. These are all places where crumbs, dirt, dust, and even a few coins can be found.

Lift up your cushion and have a quick look at what’s underneath you may be surprised what you find.

It’s all a breeding ground for germs and dust mittes which if left can have serious effects on yours and your family’s health.

Saves you money and keeps it comfortable

You have likely invested a significant sum on your sofa and chairs and as such you want them to last a long time.

Having them cleaned regularly will do just this as well as keeping them comfortable.

If left they could start to show signs of wear.

Specific areas, such as the arms and headrest, where grease, dirt and sweat build up can start to break down the fibres and create patches or even holes over time.


It’s important to us that our house looks its best, especially when we have visitors like friends and family over.

Having your soft furnishings cleaned by a professional will ensure that your guests return to your home.

Why use a professional?

It’s in the wording “professional”, we have the correct, training, knowledge and experience along with top of the range equipment and the latest cleaning solutions to get the job done RIGHT.

There’s many types of fabrics and fibres in soft furnishings (more so than carpets) and choosing the wrong cleaning method or solution could cause irreversible damage.

Every step of our process has been designed to give the best possible results whilst eliminating the risk of causing any damage to the soft furnishings.

They’re manufactured with the expectation they’ll need cleaning

If you examine the label of the majority of sofas and chairs and the care instructions, you will notice that they state “clean them regularly” and “use a professional.”

Why would you not follow the manufacturer’s recommendations?

Would you have a go at plastering your house, or installing a new boiler?

I’m guessing not. You would choose a professional, do the same with your upholstery.


Whilst we have never had to call our insurance to make a claim it is vital as a professional company we make sure we have all the correct insurance.

Should anything ever go wrong you can rest easy that we have it in place and can resolve any issues that should arise.

If, however, you are unsure of anything you can always pick up the phone and give us a call.

We are always more than happy to have a chat and answer any concerns.

There are a lot of cowboys out there who will overlook this aspect of their business so always make sure you ask before booking anyone, this goes without saying for any tradesmen you have in to carry out work.

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